Nominated for OUT OF THE BOX.NRW

Helpcity UG (haftungsbeschränkt)


Nominated by:
Paul Huckert

Internet address:

Your business model in three sentences

Helpcity is currently available free of charge. By May, we plan to have a freemium section, which in the free version will enable exchange with like-minded people and in the premium version will provide access to mentors, courses and master classes.

What problem do you solve?

It is becoming clear that common solutions such as visiting psychologists or psychotherapists do not cover the increasing need that is becoming apparent around the world. In Germany alone, it is estimated that approximately 17.8 million people (27.8%) are affected, consciously or unconsciously, by a mental illness. In times of crisis like we are currently experiencing, it is important to be able to count on digital contact points like Helpcity to connect with like-minded and mentors anytime and anywhere. The feedback from a user makes us optimistic that we are on the right track: "I recently returned from stationary psychotherapy. In retrospect, I can say that the phone calls with Yasmin (Mentor) have brought me and still bring me more than the entire therapy. I would like to thank you all! Through your platform I have found new contacts without which it would have looked very bleak for me."

What's your digital solution?

With the Helpcity app, it is possible to exchange thoughts and experiences with like-minded people around the clock and everywhere, and to count on advice and support. In addition, the users can get in touch with mentors who have been able to gather experience from a professional or private situation and who have the corresponding expertise. Soon we will offer more extensive offers from self-help. These include masterclasses, 1:1 video-conferences and group exchanges with mentors and psychologists.

Why should we award you for your digital business model?

Recently, a WHO report came out calling for more attention to "long-neglected issues" like mental health. Through our platform, we have already seen several success stories where some have been helped out of severe mental crises. With the help of the prize money and the award, we could act more independent of investors and therefore more oriented towards the common good, generate reach, convince decision-makers and politicians of our solution of step-based and individualized self-help.